{"id":2505,"date":"2016-03-09T05:58:27","date_gmt":"2016-03-09T05:58:27","guid":{"rendered":"https:\/\/demo2.chethemes.com\/electro\/?page_id=2505"},"modified":"2024-07-16T14:20:35","modified_gmt":"2024-07-16T11:20:35","slug":"faq","status":"publish","type":"page","link":"https:\/\/shuttershopegypt.com\/ar\/faq\/","title":{"rendered":"\u0627\u0644\u0623\u0633\u0626\u0644\u0629 \u0627\u0644\u0634\u0627\u0626\u0639\u0629"},"content":{"rendered":"

What kind of Payments do you accept?<\/h4><\/i><\/div>

Credit Cards:<\/strong>
\nWe accept: MasterCard Debit, MasterCard Credit, Visa Debit and Visa Credit.
\nCredit card customers will be charged in full at the time of purchase.<\/p>\n

Bank Transfer:<\/strong>
\nTo pay via bank transfer\/deposit
\nCIB Account Name: Bridges Trading
\nCIB Account Number: 100033620696
\nAdditional bank fees that may apply are the sole responsibility of the customer.<\/p>\n

Direct office Payment:<\/strong>
\nYou can visit our office located at 23 Fouad Habib “Ebad Al Rahman” – Masaken Sheraton, Al Nozha, enjoy you free drink and pay directly to us.<\/p>\n

Cash Collection:<\/strong>
\nIn case you feel in the mood of not going anywhere but you still need to get your camera gadgets, we can collect cash payments from your doorstep FREE OF CHARGE, All you need to do is to contact us on (+2)01222996858 and inform us of the best timing which our runner shall abide to .
\nFor Cairo residents cash collection is Unlimited
\nFor residents outside Cairo cash collection limit is 8,000 EGP<\/p>\n

Cash on Delivery: <\/strong>
\nYou can pay your order when you receive your item, Only available on selected items.<\/p>\n

Bank Installments: <\/strong>
\nYou can pay online and choose bank installments options, We offer bank installments with all major banks, Please note that 10% fees apply if you choose bank installments.<\/p>\n

Valu: <\/strong>
\nWe offer Valu as a payment method, Enjoy your new gear and easily pay in monthly installments, 3% fees applies if you choose to pay with Valu.<\/p>\n

Forsa: <\/strong>
\nUse Forsa the leading app in installments with no down payments needed at all, Please note that 4% applies if you choose to pay with Forsa<\/p>\n

Aman\/Masary: <\/strong>
\nUtilize the large network of Aman\/Masary providers and pay swiftly at any of the providers.<\/p>\n

Souhoola in our SHUTTER SHOP Branches:<\/strong><\/p>\n

Make your payment easily at our branches using Souhoola.<\/p>\n

Premier Card:<\/strong><\/p>\n

Use your Premier Card for a seamless payment experience.<\/p>\n

Mobile Wallet:<\/strong><\/p>\n

Pay conveniently using your mobile wallets.<\/p>\n<\/div><\/div>

What shipping methods do you offer?<\/h4><\/i><\/div>

Domestic Shipping:<\/strong>
\nIf<\/span> you have inquired<\/span> about shipping<\/span> the product<\/span> (s) to your door, it will take 2-4 business days and additional fees up to 200 to 500 pounds depending on the size\/value of your order.<\/span> Some<\/span> products<\/span> are imported<\/span> from outside<\/span> Egypt<\/span>, it will<\/span> take<\/span> 12-14 working days.<\/span>.<\/p>\n

Office Pickup:<\/strong>
\nIf you select Office Pickup when you are checking out, you will be notified once your item(s) are ready at out office located at 23 Ebad el Rahman , Masaken Sheraton – Al Nozha, Cairo or<\/strong> 22 Cleopatra, El-Montaza, Heliopolis, Cairo and meet our staff and enjoy you free drink and pickup your brand new gadgets.<\/p>\n<\/div><\/div>

Do you do repairs?<\/h4><\/i><\/div>

SHUTTER SHOP does not currently offer repairs on new or used items.But we offer assistance in coming up with a maintenance agent for the commercial vehicle on your behalf as a service from us. Please contact our customer service team for support.<\/p>\n<\/div><\/div>

I received an item that is damaged or missing parts. What can I do?<\/h4><\/i><\/div>

We’re sorry to hear that your item arrived broken or incomplete. Please
\ncontact us at (+2)01222996858<\/p>\n<\/div><\/div>

Do you refund any item after being delivered?<\/h4><\/i><\/div>

We only refund defected products (Dead on Arrival – Factory defective
\nitems). Payment will be refunded to the client within 10-14 business days
\nthrough the same payment channel. For detailed refund policies, please visit our Refund Policy Page<\/a>.<\/p>\n<\/div><\/div>

Do i need an account to place an order?<\/h4><\/i><\/div>

Yes, an account is required to make purchases. This helps you track orders and manage returns efficiently.<\/p>\n<\/div><\/div>

The item that I ordered doesn\u2019t work like it was described, but I\u2019m not sure if it\u2019s broken?<\/h4><\/i><\/div>

We\u2019re sorry to hear that your item isn’t 100% satisfactory. Our product
\nspecialists may be able to help you determine whether the item is
\ndefective. Just give us a call on (+2)01222996858<\/p>\n<\/div><\/div>

Your website doesn\u2019t work well on my computer. Is there something I can do?<\/h4><\/i><\/div>

We\u2019re sorry to hear that. Our website is optimized to perform on the
\nlatest versions of most browsers. Updating your browser may help. Also
\ntry a different browser to see if that fixes the problem.<\/p>\n<\/div><\/div>

Can I call for technical advice about a product?<\/h4><\/i><\/div>

Yes, you can call us for technical advice about any product. Our team of experts is here to help.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"What kind of Payments do you accept?Credit Cards: We accept: MasterCard Debit, MasterCard Credit, Visa Debit and Visa Credit. 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